FAQ’S
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1 What are the operating hours of Big Daddy?
Big Daddy is an unstoppable force! It's on the move 24/7, never resting, always ready to serve you with a smile.
2 What is the age limit for Big Daddy Casino?
All age groups are welcome on the ship. However, only individuals aged 21 and above are allowed to enter the adult gaming floor of the casino. Children aged 0-14 can be in the Kids Room or at the Restaurant under parental supervision. Individuals between 15 and below 20 years can be in the Restaurant or Lobby after Restaurant hours.
3 Is there a Kids Room in Big Daddy?
Yes, there is a Kids Room available onboard Big Daddy. Entry to the Kids Room is subject to availability and operates on a first-come, first-serve basis. All children aged 14 and below have access to the Kids Room. However, children aged 15 and above are not allowed in the Kids Room. They can be in the Restaurant (Level 4).
4 Do I need to carry a photo ID proof? If so, which one?
A valid government-issued original ID proof is mandatory. If the original ID proof is not available, the m-Aadhar app on a mobile phone will be accepted. For international guests, an original Passport or Driver License is required.
5 Is there a dress code to be followed?
There is a mandatory dress code at Big Daddy. For men, formal attire or smart casuals are acceptable. Smart casuals include jeans, t-shirts, collared t-shirts, formal shirts, sports shoes, formal shoes, loafers, or smart sandals. Shorts (formal or jeans), sleeveless t-shirts, joggers, track pants, flip-flops, and chappals are not permitted. Women can wear any comfortable and appropriate evening wear but are not allowed to wear flip-flops or chappals.
6 What modes of payment are accepted?
For online bookings, the accepted payment modes are credit cards, debit cards, MasterCard, Visa, and net banking. For on-site payments, the following conditions apply: Corporate cards are not accepted. American Express (Amex) cards are not accepted. Cards must be in the name of the individual, and the same person must be present during the card swipe. Accepted card options include credit cards or debit cards (MasterCard, Visa, or Rupay). Cash and UPI payments are also accepted.
7 Can I carry my luggage into the property?
Guests are allowed to carry sling bags, purses, and small handbags with them. However, backpacks, laptop bags, and larger bags are not permitted on board. Charges will apply for storage of such baggage as per the following rates: Small (Cabin) Baggage: Rs. 5,00/- per baggage Large size Baggage: Rs.1,000/- per baggage
8 Which electronic items are exempted on the ship?
The following electronic items are exempted: laptops, power banks, DSLR cameras, Go Pro cameras, and handheld cameras.
9 Is smoking permitted on the ship?
Yes, smoking is permitted but only in designated areas.
10 Does the ship sail?
No, the ship is a five-level floating casino on River Mandovi and does not sail or move. Guests are transported from the mainland to the ship by feeder boats, which operate 24/7.
11 Are there any specific rules or areas for photography?
Photography is allowed except on the casino floors and VIP gaming areas. Photography can be taken at Aish O Rum (Level 4 Restaurant) and High Tide (Sun-Deck & Bar) only. There is also a designated area for photography on Level 2 outside the gaming area.
12 Are there ATMs available on board or at the entry point?
Yes, we have ATMs both at the entry point and on board the ship.
13 What is Whistle Blower Policy?
This policy seeks to encourage team members, guests, and stakeholders to report any significant deviations, unethical practices, or non-compliance they observe. Mail us at whistleblower@bigdaddy.in and help us maintain integrity, transparency, and trust.