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FAQ’S

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1 What are the operating hours of Big Daddy?

Big Daddy is an unstoppable force! It's on the move 24/7, never resting, always ready to serve you with a smile.

2 What is the age limit for Big Daddy Casino?

All age groups are welcome on the ship. However, only individuals aged 21 and above are allowed to enter the adult gaming floor of the casino. Children aged 0-14 can be in the Kids Room or at the Restaurant under parental supervision. Individuals between 15 and below 20 years can be in the Restaurant or Lobby after Restaurant hours.

3 Is there a Kids Room in Big Daddy?

Yes, there is a Kids Room available onboard Big Daddy. Entry to the Kids Room is subject to availability and operates on a first-come, first-serve basis. All children aged 14 and below have access to the Kids Room. However, children aged 15 and above are not allowed in the Kids Room. They can be in the Restaurant (Level 4).

4 Do I need to carry a photo ID proof? If so, which one?

A valid government-issued original ID proof is mandatory. If the original ID proof is not available, the m-Aadhar app on a mobile phone will be accepted. For international guests, an original Passport or Driver License is required.

5 Is there a dress code to be followed?

There is a mandatory dress code at Big Daddy. For men, formal attire or smart casuals are acceptable. Smart casuals include jeans, t-shirts, collared t-shirts, formal shirts, sports shoes, formal shoes, loafers, or smart sandals. Shorts (formal or jeans), sleeveless t-shirts, joggers, track pants, flip-flops, and chappals are not permitted. Women can wear any comfortable and appropriate evening wear but are not allowed to wear flip-flops or chappals.

6 What modes of payment are accepted?

For online bookings, the accepted payment modes are credit cards, debit cards, MasterCard, Visa, and net banking. For on-site payments, the following conditions apply: Corporate cards are not accepted. American Express (Amex) cards are not accepted. Cards must be in the name of the individual, and the same person must be present during the card swipe. Accepted card options include credit cards or debit cards (MasterCard, Visa, or Rupay). Cash and UPI payments are also accepted.

7 Can I carry my luggage into the property?

Guests are allowed to carry sling bags, purses, and small handbags with them. However, backpacks, laptop bags, and larger bags are not permitted on board. Charges will apply for storage of such baggage as per the following rates: Small (Cabin) Baggage: Rs. 5,00/- per baggage Large size Baggage: Rs.1,000/- per baggage

8 Which electronic items are exempted on the ship?

The following electronic items are exempted: laptops, power banks, DSLR cameras, Go Pro cameras, and handheld cameras.

9 Is smoking permitted on the ship?

Yes, smoking is permitted but only in designated areas.

10 Does the ship sail?

No, the ship is a five-level floating casino on River Mandovi and does not sail or move. Guests are transported from the mainland to the ship by feeder boats, which operate 24/7.

11 Are there any specific rules or areas for photography?

Photography is allowed except on the casino floors and VIP gaming areas. Photography can be taken at Aish O Rum (Level 4 Restaurant) and High Tide (Sun-Deck & Bar) only. There is also a designated area for photography on Level 2 outside the gaming area.

12 Are there ATMs available on board or at the entry point?

Yes, we have ATMs both at the entry point and on board the ship.

13 What is Whistle Blower Policy?

This policy seeks the support of employees to report significant deviations and report any non-compliance and wrong practices anonymously. Mail us at whistleblower@bigdaddy.in and help us fight against malpractices!

1 How do I apply for a job at your company?

Apply for the job by emailing us at hr@bigdaddy.in, walking in for an interview at our head office, or checking on LinkedIn.

2 What is the typical interview process like?

Our interview process usually consists of multiple stages, including phone or video interviews, in-person or virtual interviews with hiring managers or team members, and possibly skills assessments or presentations. The specific process may vary depending on the role and department.

3 What benefits and perks do you offer to your employees?

We offer a comprehensive benefits package that includes healthcare coverage, retirement plans, paid time off, and opportunities for professional development. Additionally, we may provide other perks such as flexible work arrangements, employee discounts, wellness programs, and more. The specific benefits and perks may vary depending on the position and location.

1 What is OTPCs or PV?

OTPCs – One Time Playing Coupons PV – Promotional Vouchers They are complimentary coupons that have cash value if won. Can only be played on non-commission live games which offer even payments (1 to 1) such as Blackjack, Mini Baccarat, Casino War and even chances on Roulette, Live Sic Bo & money wheel.

2 What is the process for redeeming an OTPC coupon and converting it into cash chips after winning the initial bet with an OTP chip?

An OTPC coupon is bet upon winning the coupon is paid with an OTP chip and once the OTP chip is bet upon winning is then paid with cash chips.

3 What kind of games can I play with OTPCs?

OTPCs can only be played on non-commission live games that offer even payments (1 to 1). The eligible games include Blackjack, Mini Baccarat, Casino War, and even chances on Roulette, Live Sicbo, and Money Wheel.

4 Can I use OTPCs on any other games or activities at the casino?

No, OTPCs are exclusively valid for the designated games mentioned above. They cannot be used for any other games, activities, or services provided by the casino.

5 Can I combine multiple OTPCs for a single gameplay session?

Yes, you can combine multiple OTPCs of Rs 500 denominations to increase your gameplay value. However, please note that the combined value cannot be broken down into lower denominations.

6 Are OTPCs transferable or refundable?

OTPCs are non-transferable and non-refundable. They are issued for personal use and cannot be exchanged for cash or any other form of compensation.

7 Note

The above FAQ provides general information about One-Time Play Coupons (OTPCs). For specific details and any additional queries, please consult the casino staff or refer to the terms and conditions provided by the casino.

1 What are the operating hours of Big Daddy?

Big Daddy operates 24 hours a day, 7 days a week.

2 How old must I be to hit the gaming floor?

If you are above 21 you can always try your luck and win Big

3 Is there a Kids Room in Big Daddy?

Yes, there is a Kids Room available on Big Daddy. Entry to the Kids Room is subject to availability and operates on a first-come, first-serve basis.

4 Do I need to carry a photo ID proof?

If so, which one? A valid government-issued original ID proof is mandatory. If the original ID proof is not available, the m-Aadhar app on a mobile phone will be accepted. For international guests, an original Passport or Driver License is required.

5 Is there a dress code to be followed?

There is a mandatory dress code at Big Daddy. For men, formal attire or smart casuals are acceptable. Smart casuals include jeans, t-shirts, collared t-shirts, formal shirts, sports shoes, formal shoes, loafers, or smart sandals. Shorts (formal or jeans), sleeveless t-shirts, joggers, track pants, flip-flops, and chappals are not permitted. Women can wear any comfortable and appropriate evening wear but are not allowed to wear flip-flops or chappals.

6 How old must you be to visit Big Daddy?

All age groups are allowed to visit us

7 What are the food options available at Big Daddy?

Unlimited Gourmet Food and classic beverages are served on every levels along with a great buffet set-up

8 Do you have valet parking?

Yes, at your service for your comfort!